Frank Hurtte

Review of Integrity Insurance

I had hail damage to the roof of my house. My loc...

I had hail damage to the roof of my house. My local agent Frank Weinstein Insurance from Cedar Rapids, provided me with my policy number and the right number to call Integrity. I was apprehensive because my dealings with other insurance companies has been tedious and painful with dozens of questions and lots of insurance jargon which creates an atmosphere of cross examination.

My customer service agent (Stephanie) was friendly, courteous and focused on the things she could do to make my life easy. I know this is a bit cliche but talking to her was like chatting with a friend.

After less than 20 minutes, she has made arrangements for an appraiser to come check things out and get me on my way.

While the claim is not settled, I do feel like Integrity is going to come through.