Fine Art Shippers made a package for a 8000usd can...

Fine Art Shippers made a package for a 8000usd canvas. We agreed a heavy tube, insured and shipped by FedEx. I receveived the canvas in a poor piece of single walled cartboard by DHL, uninsured. The canvas packaged was cutt off and the canvas slashed on +-12 inches long on 2 layers of the canvas.It would not happened if the canvas was professionnaly packed and protected by a heavy tube I resquested and confirmed by Ilya before he handled my canvas. Fine Art Shippers make me loose 8000 + 1470 usd invoiced for that service not provided. Fine art shippers doesn't want to assume the damage on the canvas refund the 1470 paid for a professionnal packing and not for a next door delivery. Fine Art Shippers even invoiced a crate and didn't provide it. I am sorry to write a such review, but I hope it will help others collectors to avoid a such misadventure and keep their artwork in good condition. Feel free to contact me if you need further explaination, I keep all information and pictures to proof that comment.