Nicole B

Review of Monmouth Medical Center

When I delivered, they had no rooms available, so ...

When I delivered, they had no rooms available, so I waited for about 4 hours next to others with nothing but a curtain to separate me from them. Had to wait over an hour for the anesthesiologists to come for my epidural (which wore of 30mins before delivery). A nurse came to give me pitocin but never plugged it into my IV, so it ended up on the floor.

After delivery, I had issues with nurses providing me details regarding breadtfeeding, circumcision care, and other such details.

I had a lactation consulant (Robin Franzoni ) make me cry by telling me that I would never produce enough milk for my son due to having a previous breast reduction surgery and try very strongly to pressure me out of breastfeeding my son. It was so bad that she made me pump breast milk and feed it to my son with a medicine syringe for each feeding (even though colostrum was coming out and he was having more than the required wet/BM diapers). My son never took to my breasts after that, so I was forced to exclusively pump, even though I made more than enough milk for 10 months PO now. This experience caused me major postpartum depression. For the first couple few weeks I got home from the hospital, I would sit down and cry for hours worried that I was starving my son by not making enough milk despite what the pediatrician said all because of how harsh this lactation consultant was towards me. It was as if she was completely biased towards people that had breast reduction surgery. Exclusively breastfeeding is extremely difficult and extra work that would never have needed to be done if it was not for this LC/experience in the hospital. I will never have that bond with my child thanks to her and this experience. Absolutely unnecessary emotional distress.

I requested for my son to have a bath twice, and each time I was told someone would come for him. No one ever did, so he never got his first bath.

The last day in the hospital, I had one nurse come talk to me about being discharged by 10am and to have everything ready by then. We waited for over 9 hours (till 7pm). I finally called my son s pediatrician to find out why they hadn t come to sign off on us being able to take our son home, and we were told that the hospital never called them to notify them that he had been born.

The facility is nice. Not all the nurses were awful, but my overall experience was traumatic. I cannot in good faith subject others to the treatment I had with my firstborn child. In a time that is supposed to be a wonderful experience, it was nothing but frustrating and stressful. I do not wish this on anyone else, and for that reason, I can not recommend this hospital for Labor and Delivery.

Oh, and here it is nearly a year later, and I m still paying for the hospital bills no matter what kind of horrible experience it was.