I always have a good experience here but my most r...

I always have a good experience here but my most recent one solidifies the fact that I ll keep buying Lexus cars. I took my car to a shop closer to my house to do my inspection and was told they couldn t perform the emissions test because the computer couldn t connect to my car. I called Lexus and my service agent, Jimmy, was away from his desk so I left a message. I knew my warranty was running out at the end of the month so I called back and was able to get an appointment the following week, the 31st. Jimmy called me back & explained that Monday would be too late & the warranty would expire. He asked if I could come in that night & they would squeeze me in before closing. I rushed in and they were able to identify the issue, performed the inspection & I was good to go!
I was very impressed by not only Jimmy s service but everyone was friendly, as always, but especially at the end of the business day when I m sure they just want to home. Thank you, you have a forever customer in me.