Carmen Conley Flores

Review of Allan Nott Honda Toyota

We are a Toyota family, but haven't always had gre...

We are a Toyota family, but haven't always had great experiences at dealerships. We were on a road trip this weekend and began to hear loud rattling under the front of our Corolla. Being over 2 hours from home made this a bit disconcerting. I googled the nearest Toyota dealer and changed our route to see if they would be kind enough to do a courtesy check for us. Wow! Did they EVER! The service manager, Mr Sousa took us in like we were his regular customers! We were encouraged to relax, grab a drink, and let him take the problem off our hands. He came back in less than 15 minutes, told us that a couple of corroded bolts were the problem. He had already repaired them, making the piece stronger than ever, and didn't charge us a thing! It may not be normal to drive over 2 hours to buy a Toyota from a particular dealer, but we will certainly consider doing just that because of this EXCEPTIONAL experience.