Carrie Strohmeyer

Review of Great Northern Tavern

Have dined here for years. Used to work nearby. Ha...

Have dined here for years. Used to work nearby. Have always liked the atmosphere and the food. Was overcharged on my credit card and called to ask them to fix it. Spoke to the GM, but didn't know he was the GM. At no point in time did he even apologize for what happened. He said he would take care of it and get back to me in 20-30 min. He never did. I wrote an email, assuming it would go to the GM, to inform said GM of the lack of training and need to visit for improvement. Well, Scott the GM was snarky at best and though he did apologize this time, it was insincere and I am convinced he only did it because I mentioned the lack of apology in the first encounter.
Last visit. Too many other great places to dine.