Laura Rossi

Review of Silverback Moving

I phoned the office three weeks prior to our move ...

I phoned the office three weeks prior to our move date to discuss what size operation would be necessary for my then upcoming home move. The scheduling staff recommended three specialists and two trucks. I was quoted at a rate of $139 an hour for the service, which I felt was appropriate considering I've moved in the past.

The day of the move the team arrived early, prepared the home entirely, and then proceeded to begin loading. All went quick and well. I was very pleased with the overall service. Everything was handled with care and the staff were more than professional, from the office to in our home. The only reason I gave 5 stars and not 4 is because I was billed an additional for shrink wrap (nearly forty dollars). When I phoned the office they stated they generally compliment materials, but they had to use more than usual for my service. Understandable, but I wish I was told about this possibility prior to the move day. Regardless of the shrink wrap, I will use this service again if I every need a truck and service.