ian d Review of Renaissance London Heathrow
Smooth check-in n professional staff. Clean n welc...
Smooth check-in n professional staff. Clean n welcoming lobby. V nice room, quality of facilities was good, excellent bed and bedding. Stunning view of runway n the double glazing excluded pretty much all of the sound of jet engines when I had the inner window shut. Restaurant food was pretty good. 2 of my party had the buffet n 2 ordered from the menu. Waiting service could be improved (although the staff were nice and friendly it was early when we ate, it wasnt full and our waiter was a bit slow n needed reminding about our order...but that is nit-picking). We didnt have breakfast because we planned to eat in the lounge at the terminal, so can't comment. Check out also v swift n transfer to terminals arranged n organised well. Hotel location v convenient. All in all this was a v good choice to overnight before a flight involving a morning departure. Will use this hotel again.

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