Lillian Wong Review of St.Francis Hotel
This is the worst hotel I ever stayed. It's a rip...
This is the worst hotel I ever stayed. It's a rip off place. Besides paying so much for the hotel. You still need to pay $65 for parking (two blocks away is only $2 per hour), and $14.99 for WIFI, which s ridiculous. Also front desk services was so rude and no patient at all. After I agreed to pay for the internet, then I have problem access it. So I called front desk few times for help. The guy sounded so impatient, he end up forwarded my phone directly to the technician department without my permission. Next day when we leave, we didn t check out as usual. But then I figured since this place so unreasonable. For secure reason, I called to verify. The front desk guy told we should be there for check out. Anyways, He said he'll go ahead to charge total amount of $237 something thru my credit card, which I agreed. Last night when I verified my credit card bill, they charged me $249.75 instead. How dare a five star hotel cheated customer like this! Also forgot to mentioned the room we stayed has no view at all, when I open the window, I only can see next building s wall. When we first check in, the front desk sounds like provide us a good deal that we will be getting the 50% off for the breakfast which s $25 per person since we're the guest. Crazy!!
Comments: