shannon solomon

Review of Angler's Covey, Inc.

You know a place is arrogant when they take the ti...

You know a place is arrogant when they take the time to argue with all the negative reviews. Just recently went into the the store, was getting ready to buy a couple things, granted not high end, but a purchase none the less. John was helping me out until some old dude comes in from the casting pond. John literally stopped mid sentence to go kiss this guys' ass. I promptly set my stuff down and left. The guy behind the counter came out to my car to apologize and excuse John. I ended up going up the pass where we bought two pairs of waders, a reel, leaders and a bunch of flies. My father in-law bought a rod and reel as well. Good job Covey, you've lost a whole family of customers and whoever they end up telling.
***10/27 I knew you'd have some kind of excuse. Everyone that knows the Leinweber's said I'd get this kind of response. You got the story wrong, this didn't take place at the casting pond, that would have been way more understandable. The old dude was in the shop and John turned around mid sentence to help him, pretty big difference.
I support tons of small business in this town, just not the ones staffed with cocky asshats. If you really looked at my reviews, you'd have seen plenty giving kudos where deserved. Maybe John should've taken a hard lesson from his young employees across the street on customer service. Ironically it was the employees, not John who got the 5 stars. I wonder if John's customer service had anything to do with the failure of his business, Blindside. And... what the hell do his daughters have to do with anything??