Erin Sherman

Review of Erickson Living--Maris Grove

I am writing this review not as a resident or pros...

I am writing this review not as a resident or prospective resident, but as someone who serves this community as a delivery driver. Maris Grove s policy is that packages must be delivered to the front door of each customer and that packages may not be left at the front desk or in the mailroom, even though many customers specifically request mailroom delivery. This policy seems to be unique to Maris Grove. Every other Senior Living community I have delivered to permits packages to be left at the front desk or in the mailroom.

At the best of times, delivering to Maris Grove is a monumental hassle. Drivers are given ~3min per stop which is not nearly enough to navigate the complex labyrinths of the community, especially while carrying 50-100lbs of packages. Furthermore, drivers can only enter at the main clubhouse entrances (as we are not provided key fobs to access individual exterior doors), so some units may be a quarter mile walk from the main entrance, and that s assuming no wrong turns are made. Many of my colleagues refuse to deliver to this community specifically due to this policy. This results in packages being delayed a day and reattempted the following day. During the COVID-19 pandemic, this policy is extremely disrespectful if not downright dangerous.

There was a very cursory health screen when I arrived, which consisted of the guard asking me Do you feel ok? and no temperature check. I also observed many residents wearing masks such that their nose was not covered. Social distancing was poorly enforced.

Do you want a random person who has not been health screened to spend 1.5-2hrs in an enclosed space with you/your loved ones during a pandemic where you/they are the highest-risk demographic?