I recently used the testing services from spl-inc....

I recently used the testing services from spl-inc.com for my petroleum products, and I found the process to be straightforward and efficient. However, I was hoping for a more engaging customer service experience. The website's layout is user-friendly, but I encountered a few technical glitches when submitting my samples. The turnaround time for receiving results was acceptable, but I think there is room for improvement in terms of communication and transparency throughout the testing process. Overall, I would rate my experience as average. I appreciate the convenience of their online platform, but I believe there is potential for them to elevate their customer service and provide a more seamless experience for their clients. 🛢️