Friendly staff, amazing view, and some seriously d...

Friendly staff, amazing view, and some seriously delicious food / drinks at the ocean club downstairs. The view alone from one of the ocean view rooms was enough to warrant many returns for us to this hotel. Seriously book it for the view! The only negatives we're the signs that these rooms are well aged and some staff may not be the most knowledge or helpful. One staff member lied to us and told us that the hot tub "didn't have jets". We found out later from a maintenance worker that it just wasn't working at the time. My advice - improve your training or just imbue the spirit of customer service in your staff so it doesn't detract from an otherwise great experience.