Jessica Moore

Review of Chick-fil-A Fourth Street Nort...

Fresh food and management is trying to manage the ...

Fresh food and management is trying to manage the drive-through line to the best of their ability, especially during Covid. I knocked a couple stars off due to some of the drive through staff during two of my most-recent visits to their drive-through. While trying to keep up with the longer lines, they ve given some employees tablets to take customer s orders before you get to the usual call box. Great idea in theory but not great if you don t have the menu memorized like myself :) So, cars behind you in line (that do know what they d like...all the way out to the street) get to order ahead of you, putting your order behind theirs. When I ve asked for a visual menu, before being passed up for cars behind me, they informed me they did not have any besides the main menu by the drive-through window. Once you re in a CFA line, you re along for the ride regardless of how long you have to wait for your food and how sassy the youngsters working the tablets are to you ;) Management is receptive and understanding, which is why I m giving a middle-level review and not poor.