Be prepared for house keeping to throw away your s...

Be prepared for house keeping to throw away your souvenirs if you leave them in your room. After running the Chicago Marathon for the first time I was given a custom pint glass specific for running the marathon as a gift and house keeping threw it out. When I tried to contact house keeping, all they said was "hope they didn't throw them out". The next day when I followed up with the front desk they had no idea what i was talking about, and sent me over to the security office. All the security officer said was check back tomorrow. It was very frustrating, to deal with the staff and lack of intelligence.