Thank god my husband and I are now moved out of th...

Thank god my husband and I are now moved out of the pineview apartments in Peterborough. We lived at our apartment for 2 years , unfortunately. This place was a complete joke and they have no idea how to maintain an apartment complex.

Let me start with the biggest issue we had while living here. When we moved in we were told this was a non smoking community and they even had signs up on the property saying no smoking. This was very important to us as second hand smoke causes an array of health issues and is also known to cause cancer. Well , quickly after moving in we found that the non smoking community was a total lie. Everyone here smoked , constantly and everywhere. They smoked in their apartments. They smoked on their balconies. They smoked out in the parking lot. We complained thousands of times over the 2 years living here about this and not once did keystone do a thing to fix this. In fact - our upstairs neighbors smoked on their balconies so much we couldn t even open our windows to get fresh air. We were paying over $1,000 a month for rent and couldn t even open our windows. We texted and called the property manager Dave multiple times about this and he would NEVER answer. Since Dave refused to answer we took to calling the main office in concord who would tell us they would get in contact with Dave to try and resolve this problem but they never actually would. Finally, one day , when I was cleaning and opened my windows , only to have cigarette smoke flow into my apartment, I asked our neighbors myself to please stop smoking on their balcony. I asked them nicely. I explained we have 2 very little kids we don t want exposed to second hand smoke. Instead of being understanding and kind they cussed me out and screamed at me. Classy. I immediately called dave after this happened but as usual , no response. Dave couldn t answer his phone or texts but he was perfectly capable of actually telling our upstairs neighbors he didn t like us and they may continue smoking on the balcony. Good job , keystone. You really know how to pick a good property manager. I hope keystone knows that advertising themselves as non smoking but not enforcing this is completely illegal.

Besides the smoking , tenants would constantly leave trash outside their doors in the hallway , let their kids run around destroying the building and being loud and obnoxious, the cops were here constantly because of people fighting or being extremely loud , we had to often replace our own lightbulbs or fix things in our apartment that didn t work from the time we moved in because yet again Dave and his co workers don t know how to answer a phone and actually do their job.

There is even more that keystone did through our time living here that was completely illegal and wrong but I don t have the time to write everything out. But now we are going on 3 weeks of being out of our apartment and I have yet to receive or security deposit. I m sure they are going to give us hell getting our money based on how everything else with them goes.

All in all if you enjoy living with trashy tenants , secondhand smoke, and property managers who don t know how to do their job then this is the place for you to live !

Also , Amy responds to all these reviews telling you to email her so they can resolve your issues. Good luck. She won t respond to your email or you ll talk to her or robin on the phone they will try to tell you what you want to hear then do nothing to fix the problems after that.

And if you want advice on how to try and improve pineview apartments in Peterborough, enforce your own rules you created , fire Dave and get a real property manager who cares about their job. Instead of having dave install fake security cameras to try and scare tenants to behave properly and follow the rules - install real ones. And treat your good renters well and get rid of the trashy ones

Good luck with your lawsuit you have coming your way keystone.