Jamie Dorgan

Review of Siegels Cottonwood Farms

Over priced!!!!! I understand the charge to get i...

Over priced!!!!! I understand the charge to get in, that's fine. But after you are in, you are charged for EVERYTHING!!!! And do not use the online to buy your tickets. I did to save money and I tried to use the code and it didn't go through so I ended up paying more that just using the coupon at the door. I wrote to the family explaining what happened and they wouldn't reimburse me, but offered 2 Bags of Popcorn. And to top it off the we had to wait until my husband to get home from work to go. So we got their at 4:30 and On top of buying to tickets if you want your kids to play on any of the rides you have to pay extra for that, so we bought tickets for our daughters to do all the things they wanted. One very important one was the Pony rides. We were told we have until 6pm. Bull dookie. We worked our way towards the back thinking we had time and Nope we got in line with the girls and litterally got to the front and the TEENAGERS that run the ride said "no we close at 5:30". They wouldn't even give a few minutes.....My daughters were crushed. Then by the time we left I was left to feel like we spent all that money for a mediocre time. So when we left my husband went to the cashiers to get our money back for the pony rides and they first said no, those pony rides have been open all day, and my husband being very aggrevated very pleasantly said I am getting my money back for these tickets. So she talked with her manager and I think they knew what was best at that moment.
It saddens me that this family who we have been going to for the last 10yrs. has become to big for their own good... GREED has taken over. I was loyal to this place loved taking my kids here. My 4 kids, oldest is now 15 and my youngest is 4yrs old. I guess we will take our business elsewhere, they don't need us loyal customers who got them to where they are now. I always referred them to everyone, but no longer will I do that.
I am sad to say my business with Siegels is over. So long old friend. It was pleasant while it lasted