Karina Broobe

Review of Harrell Remodeling, Inc.

This is my 2nd project with Harrell. My designer, ...

This is my 2nd project with Harrell. My designer, Gloria, was excellent - great ideas, kept my budget in mind when making suggestions for floors, counter tops, tiles, cabinets, etc. and a great sense of humor! She ALWAYS got back to my emails and calls very quickly, even on weekends and Sundays! I had Kai with my first project and, in fact, he was the reason I came back to Harrell for my 2nd project. After they had done my kitchen 12 years ago, I had a problem with my disposal on Thanksgiving day (my project was completed the March before) with a house full of guests. I called their "emergency" line (which was Kai's phone) and he came out THAT DAY and saved my dinner party. For that action, they got my business for my 2nd project. Erick was my head carpenter and he was amazing. His cleanliness and organizational skills (getting the subcontractors all scheduled and there on time) stood out for me. Plus his carpenter skills are superb - he's a perfectionist. Every afternoon before leaving, he moved and cleaned his work area outside so that my dogs could play as usual even though he had to set everything up again the next day.
Overall, the entire Harrell "family" is friendly, puts you as number One (just look to your left as you enter their main door - there's Your name being welcomed on their screen), and you are introduced to everyone in the office so that when you get billing notices, you remember their face. Yes - they are more expensive than some, but what you pay for is the convenience of everything being taken care of by high quality sub-contractors as well as their own, and for saving time. They stay on schedule, almost to the day. My removal of a wall and expansion of the master bath and closet took 2 months exactly. That's pretty impressive!
Please figure out how you can use Harrell because you won't be sorry!