Disappointing customer service. I waited two+ week...

Disappointing customer service. I waited two+ weeks for a bike I ordered. When the packages arrived they had sent the wrong bike. I called to inquire when the bike I ordered would arrive they informed me that it hadn't yet been shipped and that I would have to pay for any expedited shipping. 1 month+ shipping time is ridiculous. They might be fine if you order in person but I wouldn't trust them with any on-line orders.