J.B. Was great. Super nice guy and he helped me th...

J.B. Was great. Super nice guy and he helped me through the whole thing. However, sometime between my test drive and purchase of the car the dealership lost the keys. I'm a patient person and when I was told they were going to look for them and if they couldn't find them they would make a new one, I didn't say a word.

Now almost a week later I'm still without a car + keys and I "may" be able to get them in two days. I've heard no offer of anything for my time, inconvenience, money paid for rental car, etc. I'm left feeling as though they don't really care at all - with the exception of J.B.