Anne Miller

Review of Carleton Hotel of Oak Park

Update: I received a follow up thank you from the ...

Update: I received a follow up thank you from the Carleton, so I responded by explaining my disappointment (see below). I just received a response that was much more appropriate, and have therefore changed my rating.

Definitely NOT worth the $$. Front desk personnel mostly great, but I upgraded to an actual hotel room, instead of the crappy overpriced motel room (because you don't realize that's the room you booked until you get there) and there weren't enough blankets, so I was uncomfortable. Biggest downside was that I specifically spoke to housekeeping and told them I did not want them to clean my room. There was no 'do-not-disturb' sign to hang, and so when I came back, I had a scolding note from housekeeping telling me I had to keep my bed clear. When I reported this to the front desk, they did nothing, I mean literally nothing. The next day when I was checking out, I asked again if anything had been done about my privacy being invaded and all they would say was "oh sorry, miscommunication."