I had a really bad fall when visiting a few days a...

I had a really bad fall when visiting a few days ago. The staff sent me out with a brace but didn't identify whether I had a sprain or break in my ankle. They took x Ray's and told me to call back to determine ththe severity. Every time I call back, the hospital answers and hangs up on me.

I have tried calling 10x and have been disregarded and hung up on just as much. I'm appalled and disheartened