I have had a good experience with the customer ser...

I have had a good experience with the customer service and finance department since 2015 UNTIL NOW THAT I AM ABOUT DONE PAYING OFF MY LOAN apparently your account gets transferred to new department when your almost done and get the worst customer service i owe about 5k left on my loan and i sometimes am late a week or so not OFTEN AT ALL! its funny becuase i usually make my payment about a week earlier than they are due smh ! But i get a call to my job the next day after due date threatening the receptionist that if i didn't make my partial payment of $135 she was going to send someone out to repo my car after 1pm the same day.... the very next day after the due date and not only that it was a partial payment that was due not even the whole payment was past due! so i called and complained and and right after that the same account manager who threatened not only called my boss line directly and receptionist BUT called all my references! this is crazy i was thinking about staying loyal to them and purchasing a newer car soon but i will gladly take my business elsewhere!