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Elliott Beaty

4 years ago

I waited in the ER lobby for three hours and durin...

I waited in the ER lobby for three hours and during that time I heard numerous conversations that left me flabbergasted. The woman working the admittance desk was rude, combative, and consistently condescending to just about everyone that walked through the doors. Loved ones just trying to figure out what was happening to their partners were met with snarky replies void of any compassion. Sadly, this has been somewhat common place with our experiences across the entire Banner system.

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