Jayu Mehta

Review of Mercedes-Benz Chelsea

Mercedes-Benz Chelsea is a 5* garage. The staff fr...

Mercedes-Benz Chelsea is a 5* garage. The staff from the reception to technical areas have excellent communication skills wether on telephone or verbal. There pricing level is set for Diagnosis on an hourly rate which is *120 pds an hour or more if the exceed more then an hour. They keep in touch via text and once they figure out what work is involved then they furnish a quote where as a customer you have the option of getting the work done or one can take it to another good garage. That's when the pricing structure would include the hourly diagnostic charges plus replacement parts, labour charges thus the cost including VAT can surprise you the cost. I can appreciate that vehicles are top range German cars. There is very little room for negotiations for a price range. They have a scheme calling "Mercedes Goodwill" but they have to get in touch with Germany to check out for a discount but it's like a lottery. All Mercedes are high class maintenance with A1 back up.