Beatrice C. Covington

Review of Omni Charlotte Hotel

I wish there was a negative star option. We flew i...

I wish there was a negative star option. We flew in for my 44th birthday and to surprise our daughter and grandson. I was beyond disappointed for almost $800 in weekend lodging. The room had a horrible smell of smoke or stuffiness when we first walked in. It was small and awkward. The bathroom was horrible lukewarm shower, no tub, very small and 2 people would never be in this bathroom for any reason at the same time. poor lighting for doing hair and makeup and no place to hang towels after you shower or wash your face. There was a half roll of toilet paper and no additional so we had to call down day 1. Let's talk noise!!! Lord Never ever stay here if you want peace and quiet..Children would not be able to sleep here because we were not able to. For 3 days there was extremely loud noise outside as early as 730am sounded like a party over loud speaker. There was a man talking and screaming allllllllll Saturday and we could not figure out if there was a motivational event near by because it definitely was external but excessive. Emergency vehicles and every other external noise was heard. Inside was no better. The guest next to us snored so loud we felt like we were in the same room with him. How is it we here everything the guest are doing? Everytime the toilet in the next room flushed we heard it!!!! This was our 1st Omni experience and out last. The worst decision ever. We could have spent half the money for a better quality stay. Instead of leaving and returning to St.Louis rested we are exhausted from lack of sleep. I hate we spent 1k (room,parking &meal) at this place for a weekend