If I could post 0 stars I would. Worst hotel exper...

If I could post 0 stars I would. Worst hotel experience I've ever had. I have never complained about any hotel I've ever stayed at but this hotel was terrible. We had a group of 6 girls and simply wanted to enjoy our time at the pool. In a few hours we rounded up a couple shots and a round of beers, plus food and when I went to reorder the bartender said we were "unfit to serve". We were all completely in control and in no way acting disorderly. I then asked to speak to the manager who repeatedly called me "ma'm" and told me our bill was too high. I have never been told "sorry you can't buy any more drinks because your bill is too high". She was extremely aggressive and rude and everyone in the pool and surrounding bar area was shocked they wouldn't serve us. We had music playing (because there was no music at the pool) which the manager asked us to turn down which was fine. Multiple people in the pool asked us to turn it up and the following day also asked us to play our music instead of the dj. When we asked for pool towels the towel girl said how many? and my friend replied 6. She said, "Whaaat there's 6 of you?!" and my friend says yes we're all right here. I spoke to the front desk manager George on Friday letting him know we weren't trying to make a fuss but how we were being treated was not right nor justified. He said he would credit our room and give us a call that night with the final amount but we never received a call. On Sunday at checkout, they said there was a $34 charge from the pool to our room which was incorrect (someone else charged and signed to our room) and then they said there was no credit. So again I asked to speak to the front desk manager and he said he would credit $30 for our troubles. He said from George's notes and the pool manger Michelle's report they couldn't do anything else. I said what did they say, what was their report? And he said he couldn't tell me because of nondisclosure. You can't tell me about what he reported from my report?? That seems crazy! The manager said he was the customer experience manager and I said it's your job to make sure the customer is treated fairly and he said we could take our business elsewhere. They weren't able to find our itemized bills from the pool so all in all we were treated extremely poorly by all staff and then the manager still could care less about making amends. WORST HOTEL and I will never stay again and would highly advise against anyone else staying here regardless of price. Motel 6 would be an upgrade from the Saguaro.