The staff are unfriendly and unprofessional, for t...

The staff are unfriendly and unprofessional, for the price we paid we only got 1%, I do not recommend it. The room was not clean, we had problems with the elevator, the security was unprofessional and did not speak English, after checking ID and passport , because the key not working, the security spoke to us in some language that was not German or English, he refused to leave the room !!!!!! Unprofessional at all. No one cares .