Jonathan Steinhoff

Review of Happy Hamster Computer Repair

Very Happy with Happy Hamster! I had a problem wit...

Very Happy with Happy Hamster! I had a problem with my laptop that I purchased at Best Buy about two years ago. Took it there. They misdiagnosed the problem and told me all I had to do was run a system recovery. Geek Squad girl told me I couldn't run it there unless I was willing to pay 200 dollars. I took it home, ran the recovery and nothing changed. So.... next stop Happy Hamster. Alan was attentive, explained what he was doing, got consulting help from George. They searched fixes online and figured out what the problem was in about ten minutes and fixed the problem. This was without an appointment or anything. I reached for me wallet and asked what the charge was. "No charge for a fifteen minute consultation," Alan replied, "just write us a good review." Here it is, Alan. YOU GUYS ARE FANTASTIC!