I took my laptop for a repair. It included a diagn...

I took my laptop for a repair. It included a diagnostic.. When I asked them what was wrong with my laptop, they told me some vague answer I already knew and they wouldn't tell me what was actually wrong. They said they didn't know.

If you want to know why something is broken don't bother asking here. But they did fix my computer.

On another note, a different laptop was brought in and they charged 70 + 130 'flat rate' but that doesn't seem right as it completely was a rip off since my laptop was only 130. So they seem to be ripping us off on that point.

A manager is not always on site. Only there sometimes.