Michelle Hocker

Review of Beachbody

If I could give them zero stars I would. I had to ...

If I could give them zero stars I would. I had to cancel my Shakeology and On Demand at the end of last month. However, I was charged a service fee of $15.95 on May 13 when I wasn't receiving anything from them. So I called Customer Service. That is, I had to wait 15 to talk to someone named Nicholas. He should be fired. When I told him what the issue was, he said "it's ok" and I started to say I just waited 15 minutes and I'm wasting my time calling for something I shouldn't have to call about because it should have been cancelled along with the other 2 things. Guess what he did? He hung up on me! So now I have to sit on hold again and hope someone can help me. I can't recommend BeachBody to anyone. Buyer beware!