I will never ever purchase from Groupon again.. I ...

I will never ever purchase from Groupon again.. I purchased a groupon about an hour before me trying to check in and was told ther was no reservation.. After calling the Congress Hotel to make sure I would be ableto check in ..Then I made the purchase of a room for $154- So with that being said I went on to make a purchase thru Congress for around or about $160 not a big difference in price .. After contacting groupon so see about the money I paid I was then told I wouldnt be able to get a refund or Groupon bucks a stay at the Congress hotel due to a "NO SHOW". I fell terrible for even going there and making the purchase at groupon.. Ive never had such horrible customer service in my life.. Thats basically 2 dyas of work for me thrown into thin air.. I was a no show.. How when I went in and purchased the room within the same hour and not to mention the room I paid to stay in was terrible.. I feel horrible and very sad by this experience.. How is there nothing u can do when u have serval rooms aval but want allow me to use one when indeed I paid.. So its like I paid over $300 to stay in a shack for 4 hours.. If it wasnt for me not wanting to drive back south after hanging with family I havent seen in years to go to my uncles funral I wouldve never even brought a Hotel room..This is high way Robbery and its sad that I keep being told there is nothing that can be done to assist me with something that was paid for and unused.. Its not like Im asking for a hand out.. Just good customer service to assist me in my time of need which is why its called customer service.. I wish Congres would read there reviews to see how people deem them and be of better assistance.. Also my groupon says this is still available so why want they honor this..I paid for 2 rooms in 1 night and only stayed in one for about 4 hours bc I had to go to work- Can someone from the upper staff please assist me if thats not to hard to ask.. I work part time and dont have money to shell out.. I wouldve rather gave it to a cure for cancer than just throwing it away..