Tom Yoo

Review of West Edmonton Mall & Fantasyla...

This was a great hotel to stay at. The location wa...

This was a great hotel to stay at. The location was awesome and had very convenient access to the mall. I found the theme rooms to be interesting and a great treat for kids. That is why I plan to come back to this hotel one day with my kids. I would give it a higher rating but I found the service here to be very slow. The staff didn't seem to be in a hurry to provide services. I know they are busy with other stuff but they could work on their speed. I had been travelling for 20 hours before I arrived and was met with a huge lineup which was not a good first impression. I saw other guests complaining about this too and there was one guy that waited for half an hour.