Absolute joke. Customer service is their least pri...

Absolute joke. Customer service is their least priority! Was quoted 01/21. Ordered windows, install was supposed to be 07/21, took the day off. Install crew never called, I called the office 3 times before they told me they were having car troubles and had to reschedule. Next install was 08/05/21. Took the day off, they called and said they would be there, around Noon they called and said they would have to reschedule. They finally show up for install on 08/14/21. During install, they shattered one of the new windows, and lost a screen to another window. One of the installers slept on a table for half the day. I couldn t believe it! They said they would bring a replacement window the following Wednesday. That Wednesday comes and no one ever shows, I call their office and they had no idea of the broken window. Roughly a month later the replacement window comes and ITS CRACKED! The replacement to the replacement window is supposed to be installed 11/20/21. It s taken almost a full year for the windows to get finished. The install crew was a joke, the office is a joke. I will NEVER EVER recommended Wallside to anyone! What a nightmare! I don t even want their windows in my house anymore!

Service: Window installation