JUHA PARK

Review of TPH

I had an issue with them as below review.

I had an issue with them as below review.
They didn't send the lady one day last month because she was sick and there was no backup lady to send to my house. while complaining no service on that day, the agent was very rude. So I decided to stop using their service but Matic called me and apologized and promised to me to give 50% discount of one day service.
But today, I finalized their service. And want to share my opinion with someone want to use their service.

1. It was related to MATIC (TPH is telling no more relationship with them).
MATIC told me 50% discount of one day service but TPH charged me full amount and TPH told me they have no idea about discount. No guarantee for promise.

2. If you use regular service, you should pay the cost day by day.
I paid monthly cost at a time. but their calculation is not matched with mine. 2 days are left till the end of this month and TPH told me I need to pay 189AED. (One day charge is 126AED and 2days charge will be 256 AED). In other words, It means I already paid 64 AED. I asked how 189AED comes. The agent ask me "Will you still continue, that's the question for me to explain?" I said "Continue the service? not at all"
And he told me "Ok then no need to explain"

3. When you complain or close their service, they become rude. May only the agent whom I have contact is.

Seriously I don't recommend their service.