Indira Ramotar

Review of Hyatt Regency Denver at Colora...

I have NEVER received such impeccable customer ser...

I have NEVER received such impeccable customer service as I did from my 24 hour mini vacation to Denver, Colorado.

My boyfriend and I had a free weekend and decided to cash in on a free night at the Hyatt Regency and we couldn t have been more happier with the choice we made!

The morning of our flight, we were due into Denver, an email was sent to me from the assistant of operations at the Hyatt; Matt Palmer. He asked if we needed any accommodations and wanted to make sure our stay was superb. I responded stating that we would be arriving into town early and could we have an earlier check in and within minutes Matt sent back an email confirming that we would be able to not only check in earlier but he upgraded our room!

Upon arrival, the staff was amazing and showed us our room which indeed had a breathtaking view and to our surprise, there was a chilled bottle of champagne with a delicious tray of treats, along side a custom note from Matt!

I have stayed a quite a few Hyatt s from all over the globe and this happily surprised me.

From when we checked in to check out, we had the best hotel experience of our lives and we can t thank the staff at the downtown Denver Hyatt and Matt Palmer for meeting every single desire and need! We can not WAIT to plan our next trip here and we are telling ALL of our friends about our stay (which we actually have good friends heading up there this weekend from Florida)!

10 stars!!!