Waiting almost 3 hours to be served by a bank tell...

Waiting almost 3 hours to be served by a bank teller is standard practice at this bank. Arrogant, unhelpful and unfriendly staff sitting around doing nothing, smirking, laughing at and ignoring the huge numbers of customers waiting to be served, on a daily basis. Only 3 bank tellers are available to serve huge lines of customers, although usually only 1-2 workers maximum actually work, ....that's when they can ever be bothered. Horrendous customer service both at the branch and also over the phone. This bank lies on a regular basis and has total contempt for its customers. Conflicting information given over the phone and by workers at the branch. In short, this is the worst bank I have ever dealt with in my life. Do yourself a big favor and avoid this dreadful bank at all times. Having said that, the staff will be happy as every time they lose a customer, it means less work for them to do, so they will have even more time to sit around and do nothing and continue to ignore customers. This terrible bank also has extremely short working hours and closes at 1pm every day. The poor staff must be exhausted from spending each and every day ignoring and avoiding customers, and need to close early!