suddenly found that 12v charging sockets in my 4 m...

suddenly found that 12v charging sockets in my 4 month old XC60 had died, and suspected the fuse. Eventually found fusebox but couldn't remove cover. Called Bells, they said pop over in an hour. So I got there at 11, they pointed me at the coffee machine, and the car was back outside, fixed, before it was cool enough to drink. And no charge. How good is that??