Sean Densberger

Review of Ocean Waters Hotels and Resort...

Bad experience, the hotel is either understaffed o...

Bad experience, the hotel is either understaffed or the staff doesn t care at all. We ran out of towels in our room and the front desk told us to go chase down another staff member in the hallway to find a towel. They descriminate against you solely based on your age. If you look like you are in your 20 s your buisiness, money and comfort level at the hotel doesn t seem to matter to them and you get harassed by the staff for dumb rules that nobody follows anyway. I.e. bringing your own alcohol to the pool. You also get harassed by the staff if you are not wearing your armband 24/7 God forbid you forget it in your room you might get thrown out of the hotel or be barred from going to the bathroom when your leaving the beach. The elevator system is garbage, if the Hotel is over 25% capacity they cannot handle the traffic. Check in took hours, they had no carts to carry our stuff to our room and the staff did not care about that either. They also threatened to keep our security deposit for minor things like not wearing flip flops in common areas or carrying a cup that wasn t bought from the hotel bar. The owner clearly seems more concerned with squeezing pennies out of people than making the stay worth making guests more inclined to spending extra money here. This place is highly disappointing, you ll get better service at a dicey looking motel