Aasim Afzal

Review of Audi Plano

Would recommend going to another Audi dealership. ...

Would recommend going to another Audi dealership. They did update the dealership from inside but customer service still is poor. You end up waiting for a hour despite making an appointment for a test drive. The rep didn t bother asking which package and engine type I am interested and just brought a base model to test drive. When asked about the model type I like he said it might be another hr wait. All this despite making an appt and telling exactly what I want to test drive. Ended up not liking the car and decided to go w BMW (which btw recommend going to classic BMW plano- much better experience and customer service there)