Worst experience ever!

Worst experience ever!

My husband went yesterday to do an emission test, they were booked for the day so he made an appointment for this morning at 7am.

He gets there, gets checked in. 30 minutes later he notices his vehicle is still sitting outside.
He asks about it...their technician is finishing up a job from last night, so they are trying to get another technician from the dealership to come over.
It took a total of almost 2 hours for my husbands vehicle to be tested...come on guys!!!

Then he asked if he could get a discount for their mistake and they told him no.
Never coming back