We bought the car end of June. We were supposed to...

We bought the car end of June. We were supposed to get tinted window and Front hood and door handle protector. We brought the car back and got the tinted window that first week (the side windows were done with gaps). They were supposed to order the front hood and door handle protector for us, but never got back to us. When we called multiple times, they said they're waiting for the order. Then finally, beginning of August, we called again, they said the person who ordered it left already, so no one is following up on the order. They had to place a new order. It is Aug. 9th now, and we still have not heard back. Also, don't expect them to know anything about the electric fuel vehicle rebate programs. They won't tell you anything, and even when you ask them to sign the forms (Sales Manager Mark A.), they just say they'll find out more about it and still won't sign the forms. I will update this post when I hear back more. Called again for the sales manager Mark A. He said we can bring the form and leave it to him to get the forms signed and will let us know on Monday, Aug 13th. It is Wed, we didn't hear back. When we called again to follow up, he said we need to fill out the forms ourselves. So we went back to the dealership and he said there's only one person in the entire dealership that can fill out the form, and she had already left for the day. So as I'm sitting at the dealership filling out the form. The form clearly says it needs to be filled out by "an authorized representative of the vehicle dealer." As per Mark A., I filled out the entire form except for where supposedly the controller need to sign and left the forms with him. He won't be in until noon tomorrow, so he'll have the controller sign the form and we can pick it up tomorrow Aug. 16th. It's Oct. 16th now, we finally got our hood protector a few weeks ago, but the door handle protector has yet to be ordered.