As we were walking by on the sidewalk, one of the ...

As we were walking by on the sidewalk, one of the valet driving an escalade almost killed my wife, dog and I. We were walking past on the sidewalk up the Galena hill and the guy hits my wife as she is pounding on the vehicle to stop. We were screaming at him. He didn't fully stop until I came up and pounded on the side of the vehicle. He didn't apologize or see if my wife was okay, rather proclaimed "I was looking" when I yelled in his face that he almost killed the most important parts of my life. Afterward we called wanting to speak to a manager and thinking the driver may have been intoxicated. A lady answered the phone and said she would call back after talking to a manager. She didn't. After about an hour without a call back I called the shift manager, he basically played down the whole event and called the general manager who was not there. He refused to investigate the sobriety of the driver. Thirty minutes later he called me back and offered a completely unprofessional apology. They didn't offer or try to apologize to my wife, they didn't ask if she was okay. They made absolutely zero ameliorative efforts.

Bottom line, there are many luxurious places to stay in Aspen, I would highly suggest researching other options that place a higher value on the community and the people in it. These clowns didn't even have the professionalism to make sure we were okay after we had to dodge an escalade that ended up swiping my wife until we pounded on the vehicle for him to stop. Could you imagine what would've happened if it was a couple little kids going back to their room or walking to the gondola?