My daughter made an appointment at Kleinfeld's two...

My daughter made an appointment at Kleinfeld's two weeks ago! She was Super excited and couldn't wait "To Say Yes To The Dress!" My other two daughters & I accompanied her!!! The waiting room was full of brides to be! There was standing room only! We were all seated and signed in. One by one, all the brides were taken back with an associate. Well, all the brides to be except for my daughter! We were the ONLY (4) black women there! 10 minutes went by, 20 minutes went by, 45 minutes went by.... Still no associate came to take us back, as a matter of fact, I begin to think that no one could see us! After almost an hour of waiting I approached the reception desk, to ask if there was a problem as we had a 9:15 AM appointment. Only to be told that they were overbooked and currently there were no more associates available! I sat down and continued to wait another 10 minutes. I became enraged, and very angry! I told my daughter at this point that we would be leaving, as this type of service was completely unacceptable, unprofessional, and racist!!!! My daughter was extremely disappointed and deeply hurt! After we left, we received a phone call from the director of Kleinfeld's apologizing for the way that we were treated, and asked if we could return to the store. Unfortunately, that was NOT enough, and we decided to move forward and continue on our search for a beautiful wedding gown! However, we did find another bridal store that welcomed us, and gave us great professional service!!!! Needless to say, my daughter found an amazing wedding down! I hope that this does not happen again in the future to anyone! But we will NEVER support Kleinfeld's again!