Amy Griego

Review of Kaseman

I took my girlfriend to get an MRI yesterday at 2....

I took my girlfriend to get an MRI yesterday at 2. We got there early, but weren't seen until 2:30 (not too bad) and they took her into the room with the machine. I know those machines are loud so I would think they would give instructions prior to turning it on....... nope. I could hear them yelling the instructions in the waiting room and, apparently, my girlfriend couldn't hear over the machine so they yelled them two more times. The scanning begins and it sounds like I'm in a war zone. I think, "Thank goodness she has headphones with music so it's not so bad for her"..........wrong! The machine turns off an hour and a half later and one of the techs yells twice that she's done and can leave now. She comes into the waiting room with tears in her eyes. She gets dressed and almost runs out of there and tells me that she couldn't hear anything they were saying over the machine and the headphones made it sound like machine guns were going off in her ears. The tech at the end didn't even try to help my now deaf girlfriend off the table. She loves going to every other department at Kaseman, but never wants to return to the X-ray/Radiology dept. They really need to work on their bedside manner.