Our company used Net Carrier for a number of years...

Our company used Net Carrier for a number of years. We just made the move to a new provider to utilize a VOIP phone system. It is working great and saving us a whole of money! We left our fax line with NetCarrier. I just found out today they canceled our service. They said they e-mailed us a notice that we needed to respond to within 24 hours or they would disconnect. You guessed it, we didn't get the e-mail. Now they want us to pay $250 before they reconnect our service that we did not cancel. Another revenue stream perhaps? Bottom line, I do not recommend using this company.