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Lesli Vaughan

4 years ago

As a young adult female, I'm always wary about goi...

As a young adult female, I'm always wary about going in for car repairs because I'm worried I'll be taken advantage of or treated like I'm unintelligent. I didn't feel this way at all at Heritage Hyundai. Joey, my service advisor, was helpful from the minute I called ahead to when I drove off the lot. He explained exactly what they were doing, the limits of my warranty, and how long the diagnostics and work would take. Great guy and easy to get along with. Made me feel like I was a valued customer even though everything was covered under my warranty. Most importantly, they didn't "invent" problems so they could charge me more since my work was covered. Will definitely come back in the future!

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