Sara N

Review of Benton Habitat for Humanity

Summary: this place is not open when they say they...

Summary: this place is not open when they say they are. Even if you have an appointment for a donation drop-off.

I made a donation appointments on their website and got a confirmation email. The email said if I am not contacted, that my appointment was good to go--a no new is good news type thing. My appointment was never cancelled and I was not contacted, so I packed the furniture I had to donate and drove over to the restore. However, I found a note on their door saying they closed for the day and if you had a donation appointment to come back at "any time" they are open. First off, what is the point of making an appointment then? Second, it is a blatant disregard of peoples' time. There were 3 other cars in the parking lot thta were in the same situation.

I am very disappointed in this restore location and drove to Goodwill to drop off my donations. The employees there were kind and fast. I will not be supporting this location in the future.