I requested an increase in power and implicitly th...

I requested an increase in power and implicitly the installation of a three-phase meter and I received within 30 days an email in which I was informed that I had to look on the distribution portal to see what was approved. But in the style of years of sad memory, instead of receiving by email a complete information with the data that interests me, I am sent to look on a site that first of all I have to find. I entered the site and I could not find a section that would allow me to see that information. So not at all friendly with the client but to make you waste unnecessary time looking for something you can't find. I tried on the phone to get some information but to my amazement, the lady at the end of the line said that she didn't know where to look either. Maybe if I change the supplier I will be lucky to find a new supplier who cares about the customer.