I always thought Hernan was the best tech that Tar...

I always thought Hernan was the best tech that TarHeel Basement ever had; however, Matt Johnson is catching up with him. Matt is absolutely one of the most honest, trustworthy, and knowledgeable techs. I recently had an air handler / heat pump installed in my encapsulated crawl space. The installer tore the liner while trying to removed old air handler which was understandable since it was on cinder blocks. However, when Matt arrived to repair the liner, he noticed that the installers had left a mess in my crawl space: saw dust, cinder blocks, and other debris from installation. He immediately took pictures and told me to call the company. Needless to say, I am very disappointed in the installers, but thankful that I called Tarheel Basement and the helpfulness of Matt in bringing the situation to me. As a female senior citizen, I can't crawl into my crawl space. If anyone calls TarHeel Basements, ask for Matt Johnson! Also Brittany who schedules appointments is also very nice and helpful! TarHeel Basements is a great company with great customer service. Highly recommend